Have a Question? Call Toll Free 1-866-99-FAVOR or In NY : 1-845-981-7330          Hours: Monday-Friday 9am-4pm EST

DELIVERY TIMES:
Many of our items ship out within 2-7 business days from the date your order is placed. Personalized items, confetti flowers, almond clusters, gift wrapping, personalized ribbon and favor tags will ship out within 2-8 weeks, please contact us for more details on a specific item.
Our Items ship from various warehouse locations, which include New York, New Jersey, Connecticut and Georgia. Check the map below for transit days to your state.
*Please note: delivery time is based on 2-7 business days for processing, PLUS transit time shown for your state on the map below. Business days do not include weekends or Holidays.
**Important: Event Date entered on your order is for informational purposes only, it does not guarantee that your order will arrive by that date.  Please contact us for any RUSH orders 1-845-981-7330

FEDEX and UPS will not deliver to a P O Box. Please provide us with a valid street address!

SHIPPING COSTS:
Shipping charges vary depending on the item and quantity ordered.  For your convenience, we have made it simple...You can calculate your shipping charges by adding your items to the shopping cart, then click on "estimate shipping" button and enter your postal/zip code then click on "get quote" this will generate ground shipping rates as well as expited shipping rates.
Please note: Actual shipping costs for heavy items or larger orders may incur additional shipping charges. If this should occur, we will contact you within 1-2 business days of recieving your order. Feel free to contact us during our regular business hours if you would like to check shipping prices before placing your order.
**It is the customer's responsibility to ensure that the address entered as a shipping destination will be received by the customer. If package is left at the door by UPS, it will be the customer’s sole responsibility to ensure receipt.
Please be sure to enter all pertinent information correctly regarding your shipping address, for example..Apt. #, Floor, or Suite # is entered correctly. Any delay or costs incurred due to errors in the shipping address made by the customer is not the responsibility of My Italian Wedding Favors.com. The customer's credit card will be charged accordingly.

SHIPPING TO CANADA:
Shipping charges for Canada *DO NOT INCLUDE duties taxes and/or brokerage fees. It is the customer's responsibility to have funds available for UPS upon delivery of your order. You will receive an e-mail with a UPS tracking # as soon as your order leaves our warehouse; this will allow you to keep track of when UPS will deliver your order. In the event that an item is undeliverable or the customer does not have funds available and the package is returned to us...it is the customer's responsibility to pay for any additional shipping incurred to us from UPS.

RUSH ORDERS:
Planning a Party can be stressful, we are here to make sure that ordering your favors is "stree free"! Items that need to be recieved before our normal processing and delivery time frame can be processed as a "Rush" order. In most instances we are able to ship within 24 to 48 hours, and we offer expedited shipping options to have your products delivered faster. If by chance you forgot to place an order with adequate lead time, we are happy to help.  There is a $20 service fee for all rush orders, in addition to any expedited shipping charges. Please call to place any rush orders, 1-845-981-7330 M-F 9am-4pm.

From time to time situations such as weather, natural disasters, UPS delays or other issues that are beyond our control may arise. We will do our best to process and ship your order as quickly as possible however, we cannot be responsible for last minute orders that do not arrive on time. Under no circumstance will My Italian Wedding Favors, UPS, FEDEX or USPS refund any shipping charges related to a "Rush Order" if the packages are delayed and it was beyond our control. Should you choose to place a rush order you assume all risk and liability of the round trip shipping charges if the items do not arrive in time.